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Business Builder FAQ's General FAQs Technical Support FAQs I already have a Web site. Do I still need Web Business Builder? What flexibility is there with the 30 style templates in the product? Does the online store support taxes and shipping? Is there a limit to the number of products I can have in my store? I have a huge number of products in a database. Do I have to enter these one at a
time? We will have a lot of products in our store. How can my customers find these easily? Can the store offer product options such as a bottle of wine versus a case at a
discount? How do I know when orders come in? Can I have Java applets in my Web site? How are forms and customer surveys handled? How do I know my Web site will work before I publish? Are Web pages created dynamically? Am I limited to using only ISPs in your Preferred Provider Program? Once I publish my site using Web Business Builder, can I change my ISP? Can I host my own site? Installation & Getting Started Is Web Business Builder easy to install? What skills are required to setup a site? Does any software need to be loaded on my Web server? Does your system have the secure set up feature? Can I protect select areas of my site? Web Business Builder System Requirements 486 or higher personal computer Microsoft Windows 95; or Windows NT 4.0 or higher 16MB of RAM (32MB recommended) 50MB of hard disk space CD-ROM drive 256-color monitor recommended TCP/IP installed Internet connection to publish Host Server Requirements
Ftp settings Web Business Builder will establish an FTP connection to your web account, and then publish (transfer) your web site according to the following parameters: Public Directory This is the standard location for your web pages or HTML files, relative to your FTP home directory. After FTP login, Web Business Builder will change directory (cd) to the location you specify in this field, and then transfer HTML files, graphics, and supporting files for your web site. Web Business Builder will create this directory if it does not exist. Examples:
Private Directory This is the location of a directory where you would like your Web Business Builder databases stored. This field is useful if you can specify a directory that is not in the HTTP Document Root so that database files cannot be accessed directly from a web server. Web Business Builder will change directory (cd) to the location you specify in this field, and then transfer the database files for your web site. Web Business Builder will create this directory if it does not exist. Examples: If you are unsure we recommend you enter: $ftp_public_dir/$ftp_random_dir If your account does not offer space outside of the HTTP Document Root, enter: $ftp_public_dir/$ftp_random_dir If you would like your databases to be placed in a directory called private_dir, enter: $ftp_home_dir/private_dir Access File This is the name of an Access Control File that will be used for security purposes. This field is useful if you are unable to specify a Private Directory that is outside of the HTTP Document Root. Enter the name of the access control file recognized by your account's web server. Examples: If your web site is running the Windows IIS server, leave this field blank If your web server is NCSA compliant, enter: .htaccess Other common values for this field: .bhtaccess Contents of Access File The contents of the access control file. Sample .htaccess contents can be found in the configurations files shipped with the product. Cgi Directory This is the location for cgi programs you have in your web account. Your ISP must offer the ability for you to publish your own cgi programs. (Otherwise, inform your ISP to visit Breakthrough Software's web site to learn about our ISP Partnership program.) Web Business Builder will change directory (cd) to the location you specify in this field, and then transfer our server executable, webc. This location can also be your FTP Home directory, or in your public directory. Examples: If you normally FTP to your account and then immediately transfer your cgi programs in, leave this field empty. If you normally FTP to your account and then change directory to cgi-bin, enter: cgi-bin If you normally FTP to your account and then change directory to public_html/cgi-bin, enter: public_html/cgi-bin Other common values for this field: cgi, scripts WebC Settings Our server executable, WebC, manages your web site including the Online Store, Discussion Groups, databases, etc. The parameters in this section tells Web Business Builder where WebC can be invoked, and where WebC should locate the files for your website. Access to Public Directory The Full Path used by WebC to access files in your Public Directory. When WebC is invoked through HTTP, it will access the file system directly to read files in your public directory. WebC uses the full path provided in this field to locate the files. Note: The web server and ftp servers might access files in different ways due to network drives. Examples: If you are unsure, ask your ISP for the full path to your public (HTML) directory. If they are unable to help you, we recommend you enter: $ftp_public_dir If the ftp and web servers are located on the same machine and the ftp daemon does not 'chroot' then enter: $ftp_public_dir. Other common values for this field: /home/user/account/public_html, c:\inetpub\wwwroot\account Access to Private Directory The Full Path used by WebC to access your Private Directory. WebC uses the full path provided in this field to locate the files. You may need to find out the Document Root for your web account to complete this parameter. Examples: If you entered Private Directory of $ftp_public_dir/$ftp_random_name, enter: $ftp_private_dir If you are unsure, enter: $ftp_private_dir HTTP Relative Path The path component that must be added to your web host URL (http://www.domain.com) in order to locate the HTML pages of your published web site. Examples: Note: $user is a variable that will contain the value you entered in the Userid field of the FTP tab. $subdir is a variable that will contain the value you entered in the Subdirectory field of the FTP tab. If you access a page using http://www.domain.com/home.html, enter: /$subdir If you access a page using http://www.domain.com/~myaccount/home.html, enter: /~$user/$subdir If you are unsure, we recommend one of the following: If you have a virtual domain account, enter: /$subdir If you have a Unix ~account, enter: /~$user/$subdir If you have a Windows non-virtual domain account, enter: /$user/$subdir on Windows. Script Alias The component that must be added to your web host URL (http://www.domain.com) in order to run our WebC executable that resides on the web server. WebC is either PreInstalled on the web server, or it is published as part of your web site into your cgi-bin directory as specified in the Cgi Directory field discussed earlier. Examples: If you access WebC script using http://www.domain.com/cgi-bin/webc.cgi, enter: /cgi-bin/webc.cgi If you are unsure, we recommend one of the following: If you have a Unix account, enter: /cgi-bin/webc.cgi If you have a Windows account, enter: /cgi-bin/webc.exe Note: If your ISP uses a cgi wrapper, please contact them for the proper contents for this field. Secure Server URL The full URL to access a page in your web site through a secure server using HTTPS. This parameter is only useful if your web hosting account includes a secure server. If this parameter is provide, Web Business Builder will use the secure server when gathering shipping and billing information (including the credit card), and when accessing the Administration area of your web site. Examples: Try this technique for setting the Secure Server URL: Once your web site is running, click on the button for your Online Store. Notice that the URL to get to this page is similar to this: http://www.domain.com/cgi-bin/webc.cgi/st_main.html Now, change the URL to get to this page through the secure server. You might try: https://www.domain.com/cgi-bin/webc.cgi/st_main. Once you have the secure server URL working, enter this entire URL up to the final slash into the Secure Server URL field: https://www.domain.com/cgi-bin/webc.cgi/ You may wish to make use of variables such as $user and $subdir if your Secure Server URL contains values that you have entered in those fields. Home page URL The full URL to visit the Home Page of your web site. Once an order is completed in your online store, Web Business Builder will offer a link to return to the Home Page of your web site. This parameter is used to build that link. Examples: If your home page can be reached at http://www.domain.com, then enter: http://www.domain.com If you do not have a secure server, leave this field blank Home page File Name The name for the home page of your Breakthrough web site. When publishing, Web Business Builder will use this name for the home page of your site. Examples: If the default file displayed on your web site is index.html, enter: index.html If you do not want your Breakthrough site to be the default on your web site, enter an alternate name such as: onlinestore.html Other common values for this field: index.html, index.htm, home.html. Web Server OS The Operating system running on the Web Server. Web Business Builder will use this field to select the proper version of WebC to installed on the server. If WebC has been PreInstalled (or if you wish to supress publishing of webc), set this field to PreInstalled. Chmod This chmod argument used to activate the WebC executable on Unix servers. This parameter is only useful if you have selected a Web Server OS other than PreInstalled or Windows. Web Business Builder will use telnet access to your account to run the chmod command. If you do not have telnet access, you will need to make the WebC executable through FTP after you have published, or contact your ISP for assistance. Examples: If you are unsure, we recommend you enter: 4711 If 4711 does not work, try: 711 If you must make WebC executable through FTP: Publish your web site Establish an FTP connection using an FTP tool. Navigate the the webc.cgi file Set the file to Executable for Owner, Group, and Any. If you are using command line ftp, use the command: chmod 4711 webc.cgi (If this is not allowed, use: chmod 711) Payment Processing Determines if your Online Store will use CyberCash to process orders. Select this option only after determining that your ISP supports CyberCash for Breakthrough stores. If you are unsure, please contact your ISP. Payment Info URL This field is for ISP use only. Please contact Breakthrough Software if you are an ISP and you are setting up CyberCash support for Breakthrough stores. User1 This "User" field may be used if you need to gather additional information and use it for Publishing parameters. The data entered here will be displayed in the Web Properties wizard as a supplemental field. The information entered by the user in this field can be accessed as $User1Val. User2 This is another User field that may be used exactly like User1. User3 This is another User field that may be used exactly like User1.
Variable Names The following variables can be used in any of the above fields. Webmaster email address $email_addr Internet Service Provider $isp Subdirectory $subdir Ftp Server Name $ftp_server User Id $user Domain Name $domain_name User1 Val $user1val User2 Val $user2val User3 Val $user3val Cgi Directory $cgi_dir Web Server OS $server_os Http Relative Path $http_rel_path Webc Ftp Home $webc_ftp_home Script Alias $script_alias Home Page Url $home_page_url Home Page File Name $home_filename Public Directory $public_dir Secure Server Url $secure_url Private Directory $private_dir User1 $user1 User2 $user2 User3 $user3 Chmod $chmod Access File $accessfile Access File Contents $accessfilecont Payment $payment Company $company License Name $license_name Serial No $serial_no Signature $signature Ftp Home Dir $ftp_home_dir Ftp Public Dir $ftp_public_dir Ftp Private Dir $ftp_private_dir Translation table from v1.0 to v1.1 These table presents the corespondence between version 1.0 ini variables to version 1.1 variables. This table is usefull mainly for people who are porting their own publish configurations to version 1.1. Remote Web Root Webc Public Dir Webc Private Dir Remote Server Directory Public Directory 'Private Directory Remote Server Name Ftp Server Name Web Server Cgi Alias Script Alias Web Home File Home Page File Name SECURE_SERVER Secure Server Url Web Server Path Http Relative Path Remote Cgi Directory Cgi Directory OS OS PAYMENT_PROCESSING Payment
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